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The Lending Code

 

Please click the picture below to view an interactive version of the 2012 Lending Code:

FLA Lending Code 2012 PDF Cover


Attached documents

  • PDF Lending Code 2012
  • PDF 1D17 - CFS Creditor Good Practice Checklist
  • PDF 2C4 and 2D1 - Summary Box
  • PDF 2C19 and 2D16 - Statement of Principles on Credit and Store Card Re-Pricing
  • PDF 2E3 - OFT Guidance on Second Charge Mortgages
  • PDF 2E3 - Pre-Action Protocol for Possession Claims 2011
  • PDF Payday and short-term loan Addendum to the Lending Code
  • PDF Short-term and Payday Loan Charter

  • The Lending Code
  • Consumer Advice
  • Which companies subscribe to the Code?
  • Complaints Process
  • Making a Complaint
  • How do we check compliance with the Lending Code?

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