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The Lending Code and Making a Complaint
> Complaints Process
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Complaints Process
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submit
Nature of complaint
1. Is your complaint about PPI?
Yes
- Please go to question 2, below.
No
- Please continue to the next page and complete the complaint form.
New PPI evidence?
2. Do you have new documentary information about your PPI complaint that has not previously been seen by the company you are complaining about?
Yes
No
-
We may not be able to help you.
Please see the
Making a Complaint
page for more information.
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FLA Complaint Form
CMC Authorisation Form
The Lending Code
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Complaints Process
Making a Complaint
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