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Publications

Our Lending Code sets out standards of good practice for the finance and leasing industry. It is intended to reassure anyone who applies for finance from full members that they are doing business with reputable organisations.

For further information, see consumer finance publications.

Attached documents

  • PDF Credit Searches Factsheet
  • PDF Final Demand: Debt and Mental Health
  • PDF FLA Good Practice Guidelines for Second Charge Mortgages - Helping Customers with Payment Difficulties
  • PDF A Guide to New Car Finance
  • PDF Guide to Payment Protection Insurance
  • PDF Lending Code 1992
  • PDF Lending Code 2000
  • PDF Lending Code 2002
  • PDF Lending Code 2004
  • PDF Lending Code 2006
  • PDF Lending Top Tips for Service Personnel
  • PDF Money Advice
  • PDF Repaying Your Loan Early
  • PDF Repaying Your Loan Early - Rule of 78
  • PDF Why should I check the history of a motor vehicle?
  • PDF Your Credit Decision Explained
  • The Lending Code
  • Publications
  • Which companies subscribe to the Code?
  • Making a complaint
  • How do we check compliance with the Lending Code?
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