Used Car Roundtable Discussion
Date
15 Apr 2010 - 15 Apr 2010
Location
Volkswagen Group National Learning Centre, Milton Keynes
Information
This half day discussion, which has been designed to be an interactive forum for industry decision-makers, will cover such topics as:
* Used car market trends – 2009 performance, residual values by segment, how market dynamics and government policy have and will impact the cars your customers want.
* ‘Average’ vehicle profiles for private, business and fleet customers.
* How to effectively remarket vehicles returned by finance customers for maximum profitability.
* Manufacturer used car strategies – meeting the demands of the marketplace and the impact of new car production.
* Retaining customers through trade-cycle management, lending policy and the right products.
The FLA is delighted to provide this event in association with 
The event will be Chaired by Peter De Rousset-Hall of Woburn Consulting (ex-Managing Director of Ford Financial Britain).
Other confirmed speakers include:
* Steve Griggs, Used Car Operations at Volkswagen UK Ltd
* Martin Potter, Operations Director at Manheim Auctions
* Mark Norman, Operational Development Manager at CAP
* Eamonn Warters, Marketing Manager at Toyota Financial Services
* Paul Wilkinson, Franchise Director at Lookers plc
Each speaker will present for around 10-15 minutes, after which the Chairman will invite questions and feedback from the audience. Attendees will take away insight and new opportunities to help their own business strategy in 2010 and beyond, and feedback will inform the FLA’s own best practice and lobbying.
Full programme available shortly.
Official Publication:
Event fee
£195 for FLA members, £295 for Non members
Dress code
Business Attire
