The Code sets out best practice in consumer lending to which the Chief Executives of full members must sign up when they join the FLA. This Statement of Compliance confirms that the company is fulfilling the requirements under the Code and will continue to do so fo the next 12 months. It is a condition of FLA membership.
If a customer feels that a member firm has not complied with the Code, they can contact the FLA and take advantage of the conciliation service we run. Further details can be found here.
An independent group of consumer and industry representatives oversees compliance with the Code and conducts inspection visits. The Code is regularly updated to keep it relevant and effective in terms of the protection it offers.
Latest Lending Code – please click on the image below
Past Lending Codes – please click on the required image below
To view The Lending Code Annual Reports please select the required link below:
Lending Code Annual Report 2014