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FLA responds to FSA's announcement of a further PPI consultation
Responding to the Financial Services Authority’s (FSA) further consultation on PPI complaint handling, Fiona Hoyle, Head of Consumer Finance at the Finance & Leasing Association, said:
“The FSA recognize that they significantly underestimated the potential impact of their original proposals. We will look carefully at what they now propose, and at their more detailed costings. The aim should be to ensure that inappropriate retrospective regulation, and unintended adverse consequences for consumer credit customers, are both avoided.”
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Note to editors
The FLA is the leading trade association for the asset, consumer and motor finance sectors in the UK, covering secured and unsecured loans and credit and store card providers. In 2009 FLA members provided £52.8 billion to the consumer finance sector, representing almost 30% of all unsecured lending in the UK.
For further media information, please contact:
Russell Hamblin-Boone, FLA
T: 020 7420 9656 E: russell.hamblin-boone@fla.org.uk M: 07810 374110
Helen Saxon, FLA
T: 020 7420 9664 E: helen.saxon@fla.org.uk M: 07918 766993