Skills & Development
- 2012 Operational Risk Management
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7 Feb 2012 - 7 Feb 2012
What is this risk that is not credit or market, but busts banks? The third type, as defined by the Basel II regulations is Operational Risk Management. The Twin Towers, Nick Leeson, and latterly Bernie Madoff and Jerome Kerviel all added impetus to the growth of this latest major recognised risk area. This is a comprehensive introductory course on the third ‘must have’ area of financial risk management.
- 2012 Consumer Law for Motor Finance Providers
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8 Feb 2012 - 8 Feb 2012
An extensive legal framework gives considerable protection to consumers by, amongst other things, implying terms into contracts for the supply of goods. This framework is often confusing to both debtors and creditors alike with, in many cases, more than one statutory provision providing the debtor with protection. These problems are often compounded for motor finance lenders as, more often than not, a third party (usually a dealer) is involved. This one day course offers lenders an opportunity to fully understand this legal framework, including the Consumer Credit Act 1974 (incorporating the requirements of the EU Consumer Credit Directive), the Hire Purchase Act 1964, the Sale of Goods Act 1979, the Supply of Goods and Services Act 1982 and the Supply of Goods (Implied Terms) Act 1973, and how these impact on the lender’s rights and obligations to their customers.
- 2012 Intermediate Leasing
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27 Feb 2012 - 29 Feb 2012
This course is designed to provide a comprehensive understanding of the impact of taxation on leasing, documentation, lease evaluation, assessing risks and fraud. The course follows the process and the life of a lease from beginning to end giving you a better understanding of the lessor/lessee position.
- 2012 Data Sharing - The Principles of Reciprocity
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2 Mar 2012 - 2 Mar 2012
This is a comprehensive introductory course on the key regulations that govern data sharing for credit and related purposes. The Principles of Reciprocity are used by upwards of 400 companies sharing over 350 million records to make decisions on many aspects of retail and business credit. All companies that utilise CAIS, Insight or SHARE undertake to abide by the Principles. This data sharing is recognised by the World Bank as exemplary, and to make a major contribution to the UK economy. It’s use will also have a major impact on nearly all the retail members of the FLA.
- 2012 Effective Complaints Handling
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19 Mar 2012 - 19 Mar 2012
By the end of the day, participants will have considered the technical and regulatory aspects of complaint handling. Participants will also consider their expectations under the FLA code and compared these with in-house procedures. They will have explored how to implement their procedures effectively to achieve the best outcome for the customer and themselves, also getting the opportunity to learn how the FLA’s Lending Code provisions are applicable to their in-house complaints handling procedures.
- 2012 Consumer Credit Litigation
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21 Mar 2012 - 21 Mar 2012
The Consumer Credit Act 1974 is known as a difficult piece of legislation both for lenders and borrowers. It is therefore important, before beginning proceedings, to have an appreciation of how the law works. The importance of this cannot be stressed enough; over the last few years, as pressure on income has mounted, many borrowers are looking for legal loopholes to try and avoid repaying their debts. This one day course is an opportunity for all lenders to gain an understanding of the impact of the Consumer Credit Act 1974, the limits on what the lender can do and what rights the borrowers really have. It aims to inform lenders so that serious challenges can be resolved and those which are without merit are dealt with firmly.
- 2012 Lease Accounting and Tax Update
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19 Apr 2012 - 19 Apr 2012
Whilst the course is self contained, the focus is on providing an update on recent developments in lease accounting and taxation. It will be of particular interest to those who already have attended previous courses in these areas, but whose knowledge needs updating or extending. This course is designed to provide a comprehensive understanding of the impact of taxation on leasing and how this has changed over recent years. Delegates who have attended previous FLA asset finance courses will find this course a useful refresher and update. Those new to asset finance but with previous experience in the tax and accounting areas will also find the course relevant, as will experienced staff needing to update their knowledge.