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2012 Operational Risk Management

7 Feb 2012 - 7 Feb 2012

What is this risk that is not credit or market, but busts banks? The third type, as defined by the Basel II regulations is Operational Risk Management. The Twin Towers, Nick Leeson, and latterly Bernie Madoff and Jerome Kerviel all added impetus to the growth of this latest major recognised risk area. This is a comprehensive introductory course on the third ‘must have’ area of financial risk management.

2012 Consumer Law for Motor Finance Providers

8 Feb 2012 - 8 Feb 2012

An extensive legal framework gives considerable protection to consumers by, amongst other things, implying terms into contracts for the supply of goods. This framework is often confusing to both debtors and creditors alike with, in many cases, more than one statutory provision providing the debtor with protection. These problems are often compounded for motor finance lenders as, more often than not, a third party (usually a dealer) is involved. This one day course offers lenders an opportunity to fully understand this legal framework, including the Consumer Credit Act 1974 (incorporating the requirements of the EU Consumer Credit Directive), the Hire Purchase Act 1964, the Sale of Goods Act 1979, the Supply of Goods and Services Act 1982 and the Supply of Goods (Implied Terms) Act 1973, and how these impact on the lender’s rights and obligations to their customers.

2012 Introduction to Consumer Credit

10 Feb 2012 - 10 Feb 2012

This is an updated and comprehensive introductory course on consumer credit. Delegates should expect to leave the course with a basic knowledge of key elements of consumer credit. They will also learn and understand the complexities of advertising and how to construct a compliant credit advert. They will gain a basic knowledge of documentation, key clauses and the implications of early settlement. They will be given an overview of the CCA 2006 and the ongoing requirements. In addition, delegates will aquire a basic understanding of the new Consumer Credit Regulations 2010 following the implementation of the Consumer Credit Directive into UK Law.

2012 Essential Underwriting Skills

23 Feb 2012 - 24 Feb 2012

This course is designed to present the essential credit skills that are vital in appreciating the financial and non-financial risks in any lending proposition. Mastering the assessment of these risks is vital to business success and will result in more productive and profitable application of time and resources. This course examines these risks in detail, so that informed, considered judgements can be taken when undertaking a lending proposal. A full understanding of risk analysis techniques will also build stronger service levels and therefore maximise sales opportunities by getting the right information from the customer at the first time of asking, and provide a much quicker and more informed decision in return. Only through the intelligent application of these analytical tools can the full picture of the risks involved be revealed. Few businesses survive the ignorance of these methodologies, let alone prosper!

2012 Intermediate Leasing

27 Feb 2012 - 29 Feb 2012

This course is designed to provide a comprehensive understanding of the impact of taxation on leasing, documentation, lease evaluation, assessing risks and fraud. The course follows the process and the life of a lease from beginning to end giving you a better understanding of the lessor/lessee position.

2012 Data Sharing - The Principles of Reciprocity

2 Mar 2012 - 2 Mar 2012

This is a comprehensive introductory course on the key regulations that govern data sharing for credit and related purposes. The Principles of Reciprocity are used by upwards of 400 companies sharing over 350 million records to make decisions on many aspects of retail and business credit. All companies that utilise CAIS, Insight or SHARE undertake to abide by the Principles. This data sharing is recognised by the World Bank as exemplary, and to make a major contribution to the UK economy. It’s use will also have a major impact on nearly all the retail members of the FLA.

2012 Effective Risk Based Anti Money Laundering Controls

13 Mar 2012 - 13 Mar 2012

On December 2009 JMLSG notes were updated. IN January 2010 the U.K. Supreme Court declared terrorist asset freezing orders were unlawful and in February allegations of Mafia funding of a European Leader emerged. Are you sure that your Risk Based AML have been updated to reflect the continuing rapid changes in this critical area of regulatory compliance?" This is your essential Anti-Money Laundering update course, revised to include the significant changes since December 2007.

2012 Effective Complaints Handling

19 Mar 2012 - 19 Mar 2012

By the end of the day, participants will have considered the technical and regulatory aspects of complaint handling. Participants will also consider their expectations under the FLA code and compared these with in-house procedures. They will have explored how to implement their procedures effectively to achieve the best outcome for the customer and themselves, also getting the opportunity to learn how the FLA’s Lending Code provisions are applicable to their in-house complaints handling procedures.

2012 Beating Asset Finance Fraud - Learning from Actual Cases

20 Mar 2012 - 20 Mar 2012

This course examines the various types of asset finance fraud, how they work, where the asset financier is exposed and the best ways of stopping and preventing it. Real case studies will be used to provide an insight into each of the frauds under scrutiny. This programme is targeted at people working in the non-consumer, asset finance or motor finance sectors who wish to understand the mechanics and impact of fraud on all areas of their industry.

2012 Consumer Credit Litigation

21 Mar 2012 - 21 Mar 2012

The Consumer Credit Act 1974 is known as a difficult piece of legislation both for lenders and borrowers. It is therefore important, before beginning proceedings, to have an appreciation of how the law works. The importance of this cannot be stressed enough; over the last few years, as pressure on income has mounted, many borrowers are looking for legal loopholes to try and avoid repaying their debts. This one day course is an opportunity for all lenders to gain an understanding of the impact of the Consumer Credit Act 1974, the limits on what the lender can do and what rights the borrowers really have. It aims to inform lenders so that serious challenges can be resolved and those which are without merit are dealt with firmly.

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