2012 Introduction to Consumer Credit - Programme
Programme
Session 1:
Introduction to retail finance regulation
- Outline of the regulatory landscape and enforcement mechanisms
- Dealing with consumers - consumer protection
- Outline of CCA legislation and licensing
- Responsible lending and Treating Customers Fairly (TCF)
Session 2:
The foundations of consumer credit
- Classification of agreements
- Multiple agreements
- Credit and charges
- Regulated agreements
Session 3:
Agreements
- Getting it wrong - unenforceability
- Agreement documentation packs
- Copies of agreements and “PCI” and “SECCI”
- Cancellable agreements
- Form and content of agreements
Workshop: Considering a draft agreement
Session 4:
Advertising
- Marketing requirements
- Distance marketing requirements
- Online credit
- Detailed consumer credit requirements
Workshop: Considering a draft advert
Session 5:
Total charge for credit and APR
- Basic introduction to the concepts
- Detailed consideration of the TCC
- Regulations and assumptions
Session 6:
Ongoing requirements
- Variations to agreements
- Early settlement
- Section 75
- Default
Session 7:
- Consumer Credit Act 2006
Session 8
- Brief overview of the new 2010 Regulations (the CCD)
