2012 FLA Lending Code Workshop
11 Apr 2012 - 11 Apr 2012
Imperial House, London, WC2B 6UN
The new FLA Lending Code was published on 1st February 2012. The Code sets standards of good practice in consumer lending. It provides assurance to customers that they can buy with confidence from full members of the FLA. All full members must comply with the Code and have internal monitoring procedures in place to ensure that compliance is maintained.
This Workshop will provide an overview of the Code’s requirements and the new standards which have been added. It will also cover how customers can bring complaints under the Code’s Complaints Scheme and how the FLA will monitor compliance.
FLA MEMBER = £295+VAT