What is the industry doing to protect consumers?

The FLA’s Lending Code sets out standards in consumer lending and is intended to assure borrowers that they will be treated fairly in their dealings with our members – all of whom are bound by the Code.

In the motor division, our members invest heavily in compliance and training, including the
Specialist Automotive Finance  (SAF) initiative, which seeks to raise the understanding of motor finance products among dealership sales staff. Over 32,000 staff took the test in the past year. SAF members also funded a re-style of our Financing Your Car website, an impartial resource for anyone who wants to read up on the products available before visiting the showroom

All frequently asked questions

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What are the benefits of becoming an FLA Member?