Finance & Leasing Association
Helping our members to grow sustainable and trusted finance markets for consumers and businesses.

Events

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Upcoming Event

2021 Christmas Drinks Reception

09 Dec 21

2021 Christmas Drinks Reception

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Upcoming Event

2022 FLA Annual Dinner

22 Feb 22

2022 FLA Annual Dinner

Image for 2021 Christmas Drinks Reception

2021 Christmas Drinks Reception

Image for 2022 FLA Annual Dinner

2022 FLA Annual Dinner

Image for Foundation Course in Asset Finance

Foundation Course in Asset Finance

Image for Part I: Understanding FOS - The Financial Ombudsman Service - a complaints strategy in three parts

Part I: Understanding FOS - The Financial Ombudsman Service - a complaints strategy in three parts

Image for Effective setting of Distress & Inconvenience Awards

Effective setting of Distress & Inconvenience Awards

Image for Treating Customers Fairly

Treating Customers Fairly

Image for Part II: Effective complaints governance in your firm - The Financial Ombudsman Service - a complaints strategy in three parts

Part II: Effective complaints governance in your firm - The Financial Ombudsman Service - a complaints strategy in three parts

Image for Part III: Strategies for engaging with FOS - The Financial Ombudsman Service - a complaints strategy in three parts

Part III: Strategies for engaging with FOS - The Financial Ombudsman Service - a complaints strategy in three parts

Image for Effective Final Response Letters

Effective Final Response Letters

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