Finance & Leasing AssociationStart 10.00 - Finish 16.00
Session 1: How we came to be here
• Lessons from conduct and other recent culture-related enforcements
• Where past regulatory initiatives failed
• Structural and cultural drivers of non-compliance
• What’s fundamentally different about the latest approach?
Session 2:
• ‘Behavioural regulation’ and its relation to culture
• The regulator’s latest outlook on compliance
• The determining factors: incentives, biases, morality and social proof
• How to drive change
Session 3:
• How regulators set out their assessments of conduct and culture
• Using culture measures to build and protect value
• Reporting dashboards:
- How does my firm’s culture compare with the cultures of others?
- How does my firm’s attempts to measure culture compare?
Session 4:
• Other measurement initiatives:
- Newly identified factors and indicators
- Tools and techniques from beyond our sector
• Conclusion: action plans and outlook
