Programme: Introduction to Consumer Credit

Registration from 9.30 - Start 10.00 - Finish 17.00

Introduction to Consumer Credit

  • What is credit?
  • What is hire?

 Outline of consumer credit legislation

  • Consumer Credit Act 1974
  • Regulated or Unregulated?
  • Exempt Agreements

 The FCA

  • Financial Services and Markets Act 2000
  • Authorisation
  • Full and Limited Permission

 Foundations of Consumer Credit

  • Types of agreements
  • Agreement formation
  • Agreement formalities
  • Cancellation and withdrawal
  • Total charge for credit rules

 Ongoing requirements throughout the life of the agreement

  • Early Settlement
  • Termination of HP and conditional sale
  • Variation of Agreements
  • Section 75 – debtor-creditor-supplier transactions
  • Assignment of Rights
  • Statement requirements
  • NOSIAs, Notices of Default Sums and Default Notices

 Consumer Protection

  • Unfair relationships
  • Time orders
  • Consumer Protection from Unfair Trading Regulations 2008
  • Consumer Rights Act 2015
  • CONC Responsible Lending rules
  • Mental Capacity
  • Treating Customers Fairly Principle
  • FCA Complaints handling rules (DISP)
  • Financial Ombudsman Service (FOS)
  • FLA Lending Code

 Consumer Credit Sourcebook

  • Structure
  • CONC 3 – Financial Promotions
  • CONC 7 – Arrears, Default and Recovery

 Enforcement and Litigation

  • Repudiatory breach
  • Enforcement
  • HP Protections – Half Rule
  • Protected Goods
  • Repossession (Return of Goods orders)
  • Enforcement action
  • Recent Caselaw

 Getting it wrong – unenforceability

  • Consequences for defective agreements


PLEASE NOTE: programme subject to change to reflect changes in FCA regulation.

 

 

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