Managing Conduct Risk Trainers

Lynne Hargreaves

Lynne works as an independent consultant within the Financial Services sector providing regulatory advisory support. Lynne specialises in the interpretation of FCA regulation and the impact on people. This includes the design and development of training & competence frameworks, the Senior Managers and Certification Regime (SM&CR), managing conduct risk, treating customers fairly and developing culturally aligned pragmatic policies and processes. With a proven track record in operational HR and L&D Lynne recognises the need to ensure solutions are easy to understand and effective.

Lynne has provided consultancy support on T&C scheme design and implementation, diversity and inclusion, the EU Insurance Distribution and Mortgage Credit Directives, Conduct Risk development, HR performance management practices, target operating models and the design of associated training.

Lynne has over 20 years’ experience in Financial Services within a variety of roles in the Retail sector before moving into the world of consulting. The range of senior roles included Sales, T&C, L&D and Operational Leadership. During this time Lynne was responsible for successfully delivering a range of key regulatory initiatives including a strategic Group T&C Programme, SM&CR, S166 remedial actions and the Mortgage Market and Retail Distribution Reviews to name but a few!"

Simon Griffiths

Simon has been advising Boards, Board Risk Committees and senior management teams for a number of Tier 1 financial service firms over many years. Simon has held a number of senior risk positions within the retail and commercial banking sector focusing primarily on operational and regulatory risk management. His background also includes financial management and corporate treasury.

Simon also acts an External Examiner, Assessor and Masterclass tutor for a number of internationally recognised professional postgraduate diplomas as well as designing and delivering external and in-house business briefings for third party clients.