The Consumer Duty – Impact across the customer journey

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This important and timely workshop is designed to give a practical steer to firms on what impact the new Consumer Duty will have across the customer journey and how firms can prepare.  The session will explore:

-         both regulated and unregulated markets

-         the implications for credit applications, collections, and complaint handling

-         expectations for brokers, intermediaries, and the wider supply chain. 

 

To book your place please click here

Event details

Event Date 27 Jan 22
Event Times 10:00 - 12:30
Event Venue Online Event
Event Price Members £238.80 inc VAT
Non members £298.80 inc VAT

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