Asset Finance


Consumer Finance


Motor Finance


Events Archives

  • 2015 Annual Dinner
    EVENT FULL!!

    24 Feb 2015

    The FLA’s Annual Dinner is the highlight of the finance and leasing industry’s social calendar and is always widely supported by the industry. We strongly advise members to book early to avoid disappointment.

  • FCA Regulation: What Does “Good” Look Like?

    18 Mar 2015

    Following the introduction of the new FCA regime, the regulatory requirements imposed on
    consumer credit firms have increased significantly over the past 12 months and this looks set
    to continue.

    This conference explores what the FCA expects to see in practice and provides members with
    an opportunity for discussion and debate.

  • 2015 Automotive Financial Crime Conference

    21 Apr 2015

    This popular one-day FLA conference is aimed at all vehicle funders (and associated industries) and
    will provide topical, expert insight on current financial crime, risk and fraud issues. It will also offer
    delegates advice on how to minimise the impact of this kind of crime on their businesses.

  • 2015 AGM & Spring Drinks Reception

    14 May 2015

    We are pleased to announce that the 2015 AGM and Spring Drinks Reception will take place at the Clothworkers’ Hall.

  • Applying for FCA Authorisation Workshop

    21 May 2015

    Between October 2014 and April 2016, the Financial Conduct Authority will deal with an estimated 50,000 applications for authorisation from consumer credit organisations. The tight timetable will require members to prepare in advance, ensuring their applications include all the information the FCA expects.

    This one-day workshop will include speakers from the FCA and the industry. It will provide a detailed insight into the authorisation process and those areas that members need to prioritise.

  • 2015 Annual Golf Day
    EVENT FULL!!

    04 Jun 2015

    Places are limited to 56 players.  The FLA 2015 Annual Golf Day will be held on Thursday 4 June, at the exclusive St George’s Hill Golf Club in Surrey. The format for this year’s event will include 18 holes of golf with a team and individual Stableford competition. There will be refreshments available throughout the […]

  • Asset Finance Conference – Equipping UK Businesses

    18 Jun 2015

    The FLA is excited to present this must-attend conference for asset finance businesses lending in a growing and competitive market.

  • Second Charge Lending: Transfer to the MCOB Regime – Workshop

    23 Jun 2015

    On 21 March 2016, the regulation of second charge lending will transfer to the Financial Conduct Authority’s mortgage regime under the Mortgage Conduct of Business rule book (MCOB). Both lenders and brokers operating in the secured loan market have a very short period of time in which to make the necessary changes.

    This one day Workshop will provide a comprehensive overview of the new regulatory framework and the processes and procedures secured loan lenders and brokers will need to have in place.

  • Drinks Reception – Hosted by Bermans

    25 Jun 2015

    Bermans, in association with the FLA, is holding a reception on Thursday 25 June at 6.30pm at the National Football Museum, Manchester.

    The reception will include a short presentation by Bermans’ Steve Kuncewicz on ‘Social media: what FCA rules mean’.

  • 2015 FLA Autumn Drinks Reception

    16 Sep 2015

    We are delighted to announce that we are now taking bookings for the Finance & Leasing Association’s Autumn Drinks Reception which will take place on the 16 September 2015 at the Royal College of Physicians, London NW1.

  • FCA Regulation: Living with the regulator – Expectations of firms post authorisation

    15 Oct 2015

    As firms complete their FCA authorisation applications, there is an increasing focus on what consumer credit lenders can now expect from the regulator from a supervision perspective.

    This conference explores where FCA supervision will be targeted over the next 18 months and provides members with an opportunity for discussion and debate.

  • Asset Finance Symposium & Networking Reception

    21 Oct 2015

    The FLA is pleased to present this half day symposium aimed at asset finance businesses who
    are funding intangibles such as intellectual property and cloud technology, or who are planning to enter this growing market.

    This will be followed by a drinks reception.

  • Financial Crime Workshop

    24 Nov 2015

    As lenders complete their FCA authorisation applications, there is now an increasing focus from the FCA on how they are responding to various financial crime risks. There is also an increased interest in how the FCA will react and take enforcement action against lenders whose financial crime systems and controls do not live up to their expectations.

    This workshop will explore the current financial crime landscape and its regulation. It will provide attendees with an opportunity for discussion and debate.

  • 12th Annual Motor Finance Convention

    26 Nov 2015

    The FLA’s keynote motor finance event provides essential information to delegates on the
    major issues affecting the UK motor finance industry.

  • 2015 Christmas Drinks Reception

    01 Dec 2015

    We are pleased to announce that the Christmas Drinks Reception will take place at Haberdashers’ Hall. The company, which was originally responsible for the regulation of cloth merchants, began losing its control over that trade as the population of London increased and spread outwards from the City after the Industrial Revolution. The company now serves […]

  • 2016 Annual Dinner
    EVENT FULL!!

    23 Feb 2016

    The FLA’s Annual Dinner is the highlight of the finance and leasing industry’s social calendar and is always widely supported by the industry. At the 2015 Annual Dinner guests representing more than 100 companies heard from Principal Guest Robert Peston and After Dinner Speaker Adam Hills. They also enjoyed a magnificent dinner and unrivalled networking […]

  • Budget Day Drinks Reception

    16 Mar 2016

    The FLA, in association with Shoosmiths, is holding a Budget Day reception at the Hyatt Regency in Birmingham.

    The reception will include a short presentation and some thoughts by Shoosmiths on the Chancellor’s Budget and what it means for FLA Members.

    There is no charge to attend the reception but pre booking is essential.

  • Automotive Financial Crime Conference

    19 Apr 2016

    This popular one-day FLA conference is aimed at all vehicle funders (and associated industries) and will provide topical, expert insight on current financial crime, risk and fraud issues. It will also offer delegates advice on how to minimise the impact of this kind of crime on their businesses.

  • Prudential Regulation Workshop

    10 May 2016

    Following the global financial crisis, international regulators have introduced more stringent
    prudential requirements. This presents an significant challenge for all finance companies.

    This important and timely workshop is an opportunity to hear from both regulators and industry
    practitioners on how these prudential developments will impact business for finance companies.

  • 2016 AGM & Spring Drinks Reception

    17 May 2016

    We are pleased to announce that the 2016 AGM and Spring Drinks Reception will take place at Saddlers’ Hall.

  • FLA 2016 Annual Golf Day

    02 Jun 2016

    The format for this year’s event will include 18 holes of golf with a team and individual Stableford competition.

    There will be refreshments available throughout the day, including coffee and bacon rolls on arrival, and a carvery-style lunch.

  • FLA Regulation Conference – What’s on the horizon and how to stay ahead

    07 Jun 2016

    As firms enter their third year of FCA regulation, the scope and breadth of regulatory change continues unabated. Some of this change involves major new requirements such as the Senior Managers’ Regime and the new EU Data Protection Regulation, affecting both governance processes and how firms collect and use customer data.

    This conference brings firms up-to-date on all of these latest regulatory developments and provides members with an opportunity for discussion and debate.

  • Annual Asset Finance Conference

    23 Jun 2016

    The FLA’s keynote asset finance conference provides essential information to delegates
    on issues affecting the UK asset finance market.

  • Leaving the EU: the implications for FLA members

    18 Oct 2016

    The UK’s decision to leave the European Union has raised many questions about what happens
    next.

    This conference will be of interest to all those who want to understand what Brexit means for business.

  • Asset Finance Half Day Conference – Non-traditional funding: growing new markets

    02 Nov 2016

    This FLA half-day conference will explore the growing market for non-traditional funding. The programme will cover a range of topics, including funding the Cloud, accessing the green technology market and the role Blockchain can play in supporting funding.

  • Financial Crime Conference – SOLD OUT

    09 Nov 2016

    As lenders contine to be authorised under the new FCA regime for consumer credit the FCA has turned its attention to how firms respond to the various financial crime risks.

    This event will explore the current financial crime landscape and its regulation.

  • 13th Annual Motor Finance Convention

    24 Nov 2016

    The FLA’s keynote motor finance event provides essential information to delegates on the
    major issues affecting the UK motor finance industry.

  • 2016 Christmas Drinks Reception

    01 Dec 2016

    We are pleased to announce that the Christmas Drinks Reception will take place at Brewers’ Hall. The Brewers’ Company has origins dating back to the 13th Century.  Steeped in history the Hall makes a magnificent back drop for the start of the Christmas Festivities. This reception promises to be a great evening to celebrate the […]

  • Data Protection Conference

    06 Dec 2016

    This FLA one-day conference will explore a broad range of data-related issues currently affecting financial services firms. The programme will look at the implementation of the General Data Protection Regulation and the changes lenders will need to make to loan documentation, privacy notices and obtaining customer consent.

  • 2017 Annual Dinner

    28 Feb 2017

    The FLA’s Annual Dinner is the highlight of the finance and leasing industry’s social calendar and is always widely supported by the industry.

  • Automotive Financial Crime Conference – SOLD OUT

    25 Apr 2017

    This popular one-day FLA conference is aimed at all vehicle funders (and associated industries) and will provide topical, expert insight on current financial crime, risk and fraud issues. It will also offer delegates advice on how to minimise the impact of this kind of crime on their businesses.

  • Asset Finance Best Practice Conference

    09 May 2017

    This half-day conference will address the importance of best practice to the asset finance industry and how to create good customer outcomes.

  • 2017 AGM & Spring Drinks Reception

    16 May 2017

    We are pleased to announce that the 2017 AGM and Spring Drinks Reception will take place at Saddlers’ Hall.

  • FLA 2017 Annual Golf Day

    14 Jun 2017

    The format for this year’s event will include 18 holes of golf with a team and individual Stableford competition.

    There will be refreshments available throughout the day, including coffee and bacon rolls on arrival, and a carvery-style lunch.

  • FLA Regulation Conference – Navigating the changing landscape

    20 Jun 2017

    Major impending reforms include the introduction of the Senior Managers and Certification Regime and the General Data Protection Regulation, which together will have a significant impact on firms’ staffing structures and training, as well as how customer data is collated and shared.

    This conference will bring firms up-to-date on all the latest regulatory developments and provide members with an opportunity for discussion and debate.

  • 25th Anniversary Reception and Dinner

    05 Jul 2017

    To mark our 25th Anniversary please join us for a celebratory dinner at Landing Forty Two in the Leadenhall Building

  • Annual Asset Finance Conference – Opportunity and Growth in a Changing World

    18 Jul 2017

    The programme will cover a diverse range of topics including the Government’s industrial strategy, the potential for digital disruption, how to manage risk,
    diversity in the workplace, funding high value manufacturing and changing business culture.

  • Understanding Credit Scoring

    06 Oct 2017

    This workshop explores the basics of how credit scoring works in a modern consumer lending business – the processes, the strategy, and the decisions. With a focus is on what scorecards look like, and how to use and manage them, the workshop is non-technical and aimed at the business user or strategist.

  • General Data Protection Regulation (GDPR) – Getting over the finishing line – SOLD OUT

    12 Oct 2017

    As the deadline for implementing the General Data Protection Regulation fast approaches, firms are now finalising their project plans to ensure all the required changes are in place on time.

    This one-day seminar provides a very practical overview of the key issues that firms will need to
    consider as part of updates to their internal processes and outward-facing communications.

  • Digital Impact on the Asset Finance Market – Half Day Conference

    24 Oct 2017

    Digital technology has transformed how the B2C market operates. This half-day conference will look at its impact on asset finance. The programme will cover how best
    to harness digital technology for your business, the opportunities of open banking, how to deal with data security and hear from a major fintech player.

  • Understanding Fraud in Asset Finance – 2 SPACES LEFT

    03 Nov 2017

    Using prior instances and shared experience, this course reviews a number of likely fraud possibilities. Opportunity is taken to understand how processes and procedures can be changed to minimise exposure to fraud.

  • Intermediate Leasing – THREE DAY COURSE

    06 Nov 2017

    Designed to provide a comprehensive understanding of the leasing market (including risk, taxation, documentation, lease evaluation, risk assessment and fraud), this course follows the process of a lease from beginning to end, giving delegates a better understanding of the lessor/lessee position.

  • 2017 Financial Crime Conference

    09 Nov 2017

    As the FCA continues to shine a spotlight on Financial Crime, firms need to respond to an increasing array of regulatory financial crime risks and
    threats. This event will address all the key areas and risks and provide attendees with an opportunity for lively discussion and debate.

  • Operational Risk Management

    10 Nov 2017

    Operational Risk is defined as the risk of loss resulting from inadequate or failed internal processes, people or systems. This is a comprehensive introductory course which deals with an essential area of non-financial risk management.

  • Managing Conduct Risk – TWO SPACES LEFT

    14 Nov 2017

    A practical one day course for managers and staff who need to understand and successfully address the regulatory issues and business challenges of Conduct Risk within their sector.

  • FLA Brexit Conference – What now and where next?

    20 Nov 2017

    A year and a half on from the UK’s historic decision to leave the European Union, many questions remain unanswered about what the future holds. This conference will consider the nature of the UK’s future trading relationship with the EU as well as how Brexit may impact the economy. It will examine how FLA members are adapting as well as the evolution of voters’ views since the referendum and the view from Brussels.

  • The Principles of Reciprocity – How is credit data accessed and shared in the UK?

    28 Nov 2017

    This is a comprehensive introductory course on how credit data is shared and accessed in the UK, including the key principles for sharing and accessing the data and the governance of these principles. It will also provide an overview of the future developments that could impact data sharing in the future.

  • 14th Annual Motor Finance Convention

    29 Nov 2017

    The FLA’s keynote motor finance event provides essential information to delegates on the
    major issues affecting the UK motor finance industry.

  • 2017 Christmas Drinks Reception

    05 Dec 2017

    We are pleased to announce that the Christmas Drinks Reception will take place at Haberdashers’ Hall.

    This reception promises to be a great evening to celebrate the festive season with industry colleagues.

  • Lending Code Workshop

    06 Dec 2017

    The revised FLA Lending Code was published on 1 September 2017. This workshop will provide an overview of the Code’s requirements and the new standards which have been added and how the FLA will monitor compliance.

  • The Senior Managers & Certification Regime – What you need to know

    07 Dec 2017

    Implementing the Senior Managers and Certification Regime (SMCR) by the end of December 2018 will be one the biggest regulatory changes affecting consumer credit and mortgage firms. The new regime will impact nearly all staff within financial services organisations, from the most senior managers through to front-line and administrative staff.

    This one day seminar will provide a very practical overview of the key functions and processes firms will need to have in place.

  • Foundation course in Asset Finance – SOLD OUT

    15 Jan 2018

    The Foundation course in Asset Finance provides a comprehensive overview of the significant role played by the asset finance industry in the provision of business finance; how it is currently shaped by legal, fiscal and financial imperatives; and provides an insight into the future of the industry.

  • Understanding Fraud in Asset Finance

    22 Jan 2018

    Using prior instances and shared experience, this course reviews a number of likely fraud possibilities. Opportunity is taken to understand how processes and procedures can be changed to minimise exposure to fraud.

  • Treating Customers Fairly (TCF)

    24 Jan 2018

    This workshop uses case studies to examine the FCA’s six TCF Outcomes, how they should be
    delivered within a firm’s culture and what Management Information will be required to evidence this.

  • Building Sustainable Repayment Plans for Customers in Default

    29 Jan 2018

    This course will help identify the customer information necessary to efficiently assess different levels of income and expenditure in order to build more effective repayment plans that are sustainable over the repayment period.

  • Understanding Credit Scoring

    31 Jan 2018

    This workshop explores the basics of how credit scoring works in a modern consumer lending business – the processes, the strategy, and the decisions. With a focus is on what scorecards look like, and how to use and manage them, the workshop is non-technical and aimed at the business user or strategist.

  • The Consumer Credit Rulebook (CONC) – TWO SPACES AVAILABLE

    02 Feb 2018

    In order to comply with the FCA regime, all employees in consumer credit firms need to be familiar with the Consumer Credit Rulebook – “CONC”, and ensure compliance with CONC

  • Introduction to Asset Registration – SOLD OUT

    13 Feb 2018

    This one-day course provides delegates with an overview of the asset registration environment, best practice in conducting asset registration and how asset registration links through to key business functions and regulatory responsibilities.

  • GDPR Essentials – SOLD OUT

    15 Feb 2018

    As firms enter the final, crucial weeks before the GDPR deadline on 25 May 2018, the FLA are running one day training courses focussing on the practical detail members will need to ensure they are compliant under the new framework.

  • Essential Underwriting Skills – TWO DAY COURSE – SOLD OUT

    20 Feb 2018

    This course presents the essential skills that are vital in understanding the financial and non-financial risks in any lending proposition. Mastering the assessment of these risks is central to business success.

  • FCA Regulated Product Reviews – SOLD OUT

    23 Feb 2018

    The FCA’s main regulatory focus is now on whether firms have the right culture and the right products to deliver good outcomes for their customers.

    This course will explore the FCA’s regulatory expectations and will give delegates practical guidance and enable them to undertake effective product reviews.

  • Understanding how the FCA regulate consumer credit

    26 Feb 2018

    This course provides an overview of how the Financial Conduct Authority (FCA) regulates consumer credit. It also explains the journey from the old regulator (FSA) to the new one (FCA), and how this transformation has affected what supervision looks like today. It will consider what “Principles Based Regulation” is and how this will be applied to firms in the market place.

  • 2018 Annual Dinner – SOLD OUT

    27 Feb 2018

    The FLA’s Annual Dinner is the highlight of the finance and leasing industry’s social calendar and is always widely supported by the industry.

  • Understanding how the FCA regulate Financial Incentives

    28 Feb 2018

    This course considers the FCA’s expectations for regulated firms to manage their financial incentive arrangements for staff and third parties, such as intermediaries. It covers the relevant regulatory framework, considers potential sanctions which could be applied, and the recent enforcement action by the FCA.

  • Foundation course in Asset Finance – SOLD OUT

    05 Mar 2018

    The Foundation course in Asset Finance provides a comprehensive overview of the significant role played by the asset finance industry in the provision of business finance; how it is currently shaped by legal, fiscal and financial imperatives; and provides an insight into the future of the industry.

  • Consumer Law for Motor Finance Providers – SOLD OUT

    09 Mar 2018

    This one day course offers creditors an opportunity to fully understand the legal framework that governs the motor finance sector and examines in detail how legislation such as the Consumer Rights Act, Sale of Goods Act and the Supply of Goods Act define the creditors’ obligations to their consumer credit customers.

  • GDPR Essentials – SOLD OUT

    14 Mar 2018

    As firms enter the final, crucial weeks before the GDPR deadline on 25 May 2018, the FLA are running one day training courses focussing on the practical detail members will need to ensure they are compliant under the new framework.

  • Asset Finance Regulation Conference

    14 Mar 2018

    The Asset Finance half-day Regulation Conference will provide members with the latest developments on FCA regulation and look at key issues facing the asset finance sector.

  • Effective Collections Communications

    16 Mar 2018

    If IQ is intelligence quotient and EQ is emotional quotient, this course shows how powerful the two combined can become.

    This course gives participants the personal toolkit needed to communicate with customers in the collections and recoveries arena. It will also provide a clear understanding of how collection techniques have developed to ensure increased success rates and mutually beneficial solutions.

  • The Principles of Reciprocity – How is credit data accessed and shared in the UK?

    19 Mar 2018

    This is a comprehensive introductory course on how credit data is shared and accessed in the UK, including the key principles for sharing and accessing the data and the governance of these principles. It will also provide an overview of the future developments that could impact data sharing in the future.

  • Consumer Credit Litigation – A Legal Framework

    21 Mar 2018

    The regulatory framework for consumer credit is highly complex and has given rise to (and continues to give rise to) much litigation. This one day course offers lenders and those who hire goods an opportunity to fully understand the evolving regulatory framework, existing case-law and potential future trends.

  • Vulnerability Workshop

    23 Mar 2018

    This practical workshop aims to improve your knowledge, skills and confidence in working with customers who may be vulnerable. It will give you the opportunity to practice using these skills in the context of your day-to-day role.

  • Anti-Money Laundering & Financial Crime – SOLD OUT

    11 Apr 2018

    The FCA has increased its efforts to fight every aspect of financial crime: money laundering,
    terrorist financing, market manipulation and data theft.

    The market regulator expects firms to understand where the risks lie, take appropriate steps to
    combat financial crime, and react appropriately, all as part of the firm’s governance framework.

    This course illustrates this real and significant threat to our industry and demonstrates how to
    take a proactive approach to financial crime and enhance the policies, processes and
    procedures firms currently have in place.

  • Introduction to Consumer Credit – TWO DAY COURSE

    16 Apr 2018

    This introductory course offers delegates a comprehensive grounding in the key elements of consumer credit regulation. It covers the complexities of advertising and the fundamentals of documentation, including key clauses in agreements and the implications of early settlement.

  • Lease Accounting and Tax Update – SOLD OUT

    20 Apr 2018

    The focus of this course is to update delegates on recent developments in lease accounting and taxation. It is designed to provide a comprehensive understanding of the impact of
    taxation on leasing and how this has changed over recent years, and offers a useful update to your existing lease accounting and tax knowledge.

  • Introduction to Behavioural Economics for Consumer Credit Firms

    23 Apr 2018

    For the Financial Conduct Authority, Behavioural Economics is an important approach regulating the Consumer Credit Sector.

    As a result firms will need to consider to what extent the practical application of behavioural economics is embedded in their product design, distribution channels, sales strategies and internal processes to ensure that their customers’ interests are at the heart of everything they do.

    This one day course aims to introduce firms and individuals to the concept of Behavioural Economics and the role it should play in their firms.

  • Automotive Financial Crime Conference

    25 Apr 2018

    This annual event is aimed at all vehicle funders (and associated industries) and will provide topical, expert insight on current financial crime, risk and fraud issues. It will also offer delegates advice on how to minimise the impact of this kind of crime on their businesses.

  • Intermediate Leasing – THREE DAY COURSE

    30 Apr 2018 - 02 May 2018

    Designed to provide a comprehensive understanding of the leasing market (including risk, taxation, documentation, lease evaluation, risk assessment and fraud), this course follows the process of a lease from beginning to end, giving delegates a better understanding of the lessor/lessee position.

  • Technology & Systems Seminar

    03 May 2018

    The rapid increase in technology offers the asset finance and automotive industries many opportunities as well as providing them with numerous challenges. There is an expectation from businesses that their dealings with lessors are as smooth and hassle-free as their consumer purchases.

    This seminar will look at how lessors can identify what is needed to provide acceptable customer service. It will also examine the current technology landscape, consider future developments, and how to develop the right systems to satisfy customer expectations.

  • Treating Customers Fairly (TCF)

    09 May 2018

    This workshop uses case studies to examine the FCA’s six TCF Outcomes, how they should be
    delivered within a firm’s culture and what Management Information will be required to evidence this.

  • Understanding Fraud in Asset Finance

    14 May 2018

    Using prior instances and shared experience, this course reviews a number of likely fraud possibilities. Opportunity is taken to understand how processes and procedures can be changed to minimise exposure to fraud.

  • 2018 AGM and Spring Drinks Reception

    15 May 2018

    We are pleased to announce that the 2018 Spring Drinks Reception will take place at the King’s Fund.

  • Building Sustainable Repayment Plans for Customers in Default

    16 May 2018

    This course will help identify the customer information necessary to efficiently assess different levels of income and expenditure in order to build more effective repayment plans that are sustainable over the repayment period.

  • Introduction to the Senior Managers & Certification Regime for Compliance and HR Professionals – SOLD OUT

    17 May 2018

    This event will allow individuals to extend their learning about the new Regime and consider, on behalf of their business what areas, processes, documentation and record keeping systems will need reviewing and updating as a result of this new regime. It will allow Compliance & HR professionals to come together to learn from experience that has been gained in the banking sector, and to help them start to build their “to do” lists for project implementation.

  • Operational Risk Management

    18 May 2018

    The course covers the essential aspects of operational risk management and its challenges in the financial services industry. Crucial topics such as selection and reporting of leading KRIs, demonstrating business value of risk management and the formulation of a risk appetite statement are detailed and debated. Growing topics such as information security and conduct metrics are also covered.

  • Essential Underwriting Skills – TWO DAY COURSE – SOLD OUT

    21 May 2018

    This course presents the essential skills that are vital in understanding the financial and non-financial risks in any lending proposition. Mastering the assessment of these risks is central to business success.

  • Foundation course in Asset Finance – SOLD OUT

    24 May 2018

    The Foundation course in Asset Finance provides a comprehensive overview of the significant role played by the asset finance industry in the provision of business finance; how it is currently shaped by legal, fiscal and financial imperatives; and provides an insight into the future of the industry.

  • The Consumer Credit Rulebook (CONC)

    05 Jun 2018

    In order to comply with the FCA regime operative since the 1st of April 2014, all employees in consumer credit firms will need to be familiar with the Consumer Credit Rulebook – (CONC), ensure compliance and understand how CONC affects the processes and procedures adopted by their company.

    Attending this one-day briefing will help attendees understand the main provisions of CONC, discuss questions of interpretation, work through some practical examples and applications, understand how CONC fits into the wider FCA Handbook and ensure their firm is fully compliant with the consumer credit rules.

  • FLA Regulation Conference – Embedding effective compliance and the right culture

    07 Jun 2018

    As firms move into their fifth year of FCA regulation, the volume and pace of new regulation continues unabated.

    The next 12 months will see firms having to implement the Senior Managers & Certification Regime (SMCR) while a lso continuing to fully embed the General Data Protection Regulation (GDPR). These measures will directly affect staff and processes across organisations, as well as their customers. As the FCA continues its work exploringdifferent sectors of the market in more detail, firms may need to make further changes to address any concerns.

    This conference will ensure members are up-to-date on all the latest developments and give you an insight into other regulatory trends on the horizon.

  • Culture measurement and reporting – Satisfying the regulator – SOLD OUT

    08 Jun 2018

    This workshop provides a unique opportunity for FLA members to discover what a ‘culture audit’ needs to include, and compare the different approaches other firms are taking. It will look at how to identify and track culture credibly, and which indicators are most effective.

  • FLA 2018 Annual Golf Day

    13 Jun 2018

    The format for this year’s event will include 18 holes of golf with a team and individual Stableford competition.

    There will be refreshments available throughout the day, including coffee and bacon rolls on arrival, and a carvery-style lunch.

  • Managing Conduct Risk – SOLD OUT

    15 Jun 2018

    A practical one day course for managers and staff who need to understand and successfully address the regulatory issues and business challenges of Conduct Risk within their sector.

  • Credit Risk: Data Sharing for Lending Decisions

    18 Jun 2018

    This is a comprehensive introductory course on how credit data is shared and accessed in the UK, including the key principles for sharing and accessing the data and the governance of these principles. It will also provide an overview of the future developments that could impact data sharing in the future.

  • Effective Complaints Handling

    22 Jun 2018

    Financial services firms regulated by the FCA (including all consumer credit providers) are subject to FCAs’ Dispute Resolution Rules (DISP) for complaint handling. This course will explore regulatory expectations and best practice when dealing with disputes.

  • Asset Finance: The Future – Annual Asset Finance Conference

    27 Jun 2018

    The FLA’s keynote asset finance conference will explore what the future of leasing and HP might look like. The programme will cover a range of topics including an economic overview, how to re-engineer your workforce to make your business thrive, the changing needs of SMEs, the way technology is impacting on the sector and how to prepare for a changing future.

  • Consumer Credit Litigation – A Legal Framework

    29 Jun 2018

    The regulatory framework for consumer credit is highly complex and has given rise to (and continues to give rise to) much litigation. This one day course offers lenders and those who hire goods an opportunity to fully understand the evolving regulatory framework, existing case-law and potential future trends.

  • Effective Collections Communications

    02 Jul 2018

    If IQ is intelligence quotient and EQ is emotional quotient, this course shows how powerful the two combined can become.

    This course gives participants the personal toolkit needed to communicate with customers in the collections and recoveries arena. It will also provide a clear understanding of how collection techniques have developed to ensure increased success rates and mutually beneficial solutions.

  • Consumer Law for Motor Finance Providers

    03 Jul 2018

    This one day course offers creditors an opportunity to fully understand the legal framework that governs the motor finance sector and examines in detail how legislation such as the Consumer Rights Act, Sale of Goods Act and the Supply of Goods Act define the creditors’ obligations to their consumer credit customers.

  • Understanding how the FCA regulate Financial Incentives

    06 Jul 2018

    This course considers the FCA’s expectations for regulated firms to manage their financial incentive arrangements for staff and third parties, such as intermediaries. It covers the relevant regulatory framework, considers potential sanctions which could be applied, and the recent enforcement action by the FCA.

  • Intermediate Leasing – THREE DAY COURSE

    09 Jul 2018

    Designed to provide a comprehensive understanding of the leasing market (including risk, taxation, documentation, lease evaluation, risk assessment and fraud), this course follows the process of a lease from beginning to end, giving delegates a better understanding of the lessor/lessee position.

  • FCA Regulated Product Reviews

    18 Jul 2018

    The FCA’s main regulatory focus is now on whether firms have the right culture and the right products to deliver good outcomes for their customers.

    This course will explore the FCA’s regulatory expectations and will give delegates practical guidance and enable them to undertake effective product reviews.