Asset Finance


Consumer Finance


Motor Finance


Events and Training

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    Understanding Fraud in Asset Finance – 2 SPACES LEFT

    24 Jul 2017

    Using prior instances and shared experience, this course reviews a number of likely fraud possibilities. Opportunity is taken to understand how processes and procedures can be changed to minimise exposure to fraud.

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    Vulnerability Workshop

    26 Jul 2017

    This practical workshop aims to improve your knowledge, skills and confidence in working with customers who may be vulnerable. It will give you the opportunity to practice using these skills in the context of your day-to-day role.

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    FCA Regulated Product Reviews – SOLD OUT

    27 Jul 2017

    The FCA’s main regulatory focus is now on whether firms have the right culture and the right products to
    deliver good outcomes for their customers.

    This course will explore the FCA’s regulatory expectations and will give delegates practical guidance and enable them to undertake effective
    product reviews.

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    Introduction to the Senior Managers and Certification Regime for HR Professionals

    28 Jul 2017

    The new Senior Managers and Certification Scheme will be implemented across the wider financial services sector from 2018.

    Having been implemented within the banking arena since March 2016, it is clear that HR Teams have played an important role in advising on the myriad of staffing and training issues which arise both in planning for, and during, implementation.

    This half-day session will provide HR staff with an overview of the new SMCR and consider what staff related processes, documentation and record-keeping systems will need to be reviewed and updated in preparation. It will also assist firms with their project planning.

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    Introduction to Consumer Credit – TWO DAY COURSE

    31 Jul 2017 - 01 Aug 2017

    This introductory course offers delegates a comprehensive grounding in the key elements of consumer credit regulation. It covers the complexities of advertising and the fundamentals of documentation, including key clauses in agreements and the implications of early settlement.

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    Intermediate Leasing – THREE DAY COURSE

    04 Sep 2017

    Designed to provide a comprehensive understanding of the leasing market (including risk, taxation, documentation, lease evaluation, risk assessment and fraud), this course follows the process of a lease from beginning to end, giving delegates a better understanding of the lessor/lessee position.

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    Treating Customers Fairly (TCF)

    12 Sep 2017

    This workshop uses case studies to examine the FCA’s six TCF Outcomes, how they should be
    delivered within a firm’s culture and what Management Information will be required to evidence this.

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    Essential Underwriting Skills – TWO DAY COURSE

    14 Sep 2017

    This course presents the essential skills that are vital in understanding the financial and non-financial risks in any lending proposition. Mastering the assessment of these risks is central to business success.

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    Building Sustainable Repayment Plans for Customers in Default

    22 Sep 2017

    This course will help identify the customer information necessary to efficiently assess different levels of income and expenditure in order to build more effective repayment plans that are sustainable over the repayment period.

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    Effective Complaints Handling

    25 Sep 2017

    Financial services firms regulated by the FCA (including all consumer credit providers) are subject to FCAs’ Dispute Resolution Rules (DISP) for complaint handling. This course will explore regulatory expectations and best practice when dealing with disputes.

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    Understanding how the FCA regulate consumer credit

    04 Oct 2017

    This course provides an overview of how the Financial Conduct Authority (FCA) regulates consumer credit. It also explains the journey from the old regulator (FSA) to the new one (FCA), and how this transformation has affected what supervision looks like today. It will consider what “Principles Based Regulation” is and how this will be applied to firms in the market place.

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    Understanding how the FCA regulate Financial Incentives

    05 Oct 2017

    This course considers the FCA’s expectations for regulated firms to manage their financial incentive arrangements for staff and third parties, such as intermediaries. It covers the relevant regulatory framework, considers potential sanctions which could be applied, and the recent enforcement action by the FCA.

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    The Consumer Credit Rulebook (CONC)

    09 Oct 2017

    In order to comply with the FCA regime, all employees in consumer credit firms need to be familiar with the Consumer Credit Rulebook – “CONC”, and ensure compliance with CONC

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    Lease Accounting and Tax Update

    16 Oct 2017

    The focus of this course is to update delegates on recent developments in lease accounting and taxation. This course is designed to provide a comprehensive understanding of the impact of taxation on leasing and how this has changed over recent years.

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    Foundation course in Asset Finance – TWO DAY COURSE

    17 Oct 2017

    The Foundation course in Asset Finance provides a comprehensive overview of the significant role played by the asset finance industry in the provision of business finance; how it is currently shaped by legal, fiscal and financial imperatives; and provides an insight into the future of the industry.

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    Effective Collections Communications

    31 Oct 2017

    If IQ is intelligence quotient and EQ is emotional quotient, this course shows how powerful the two combined can become.

    This course gives participants the personal toolkit needed to communicate with customers in the collections and recoveries arena. It will also provide a clear understanding of how collection techniques have developed to ensure increased success rates and mutually beneficial solutions.

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    Consumer Credit Litigation – A Legal Framework

    13 Nov 2017

    The regulatory framework for consumer credit is highly complex and has given rise to (and continues to give rise to) much litigation. This one day course offers lenders and those who hire goods an opportunity to fully understand the evolving regulatory framework, existing case-law and potential future trends.

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    Behavioural Economics: its application to consumer finance

    16 Nov 2017

    The FCA has expressed significant interest in the implications of behavioral economics for the
    regulation of consumer finance.

    This half-day course provides a comprehensive introduction, and gives examples of how behavioural economics can be applied by firms. Its applications range from reviews of product governance to the mitigation of conduct risk.

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    Consumer Law for Motor Finance Providers

    22 Nov 2017

    This one day course offers creditors an opportunity to fully understand the legal framework that governs the motor finance sector and examines in detail how legislation such as the Consumer Rights Act, Sale of Goods Act and the Supply of Goods Act define the creditors’ obligations to their consumer credit customers.

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    14th Annual Motor Finance Convention

    29 Nov 2017

    The FLA’s keynote motor finance event provides essential information to delegates on the
    major issues affecting the UK motor finance industry.

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    2017 Christmas Drinks Reception

    05 Dec 2017

    We are pleased to announce that the Christmas Drinks Reception will take place at Haberdashers’ Hall.

    This reception promises to be a great evening to celebrate the festive season with industry colleagues.

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    2018 Annual Dinner

    27 Feb 2018

    The FLA’s Annual Dinner is the highlight of the finance and leasing industry’s social calendar and is always widely supported by the industry.