Asset Finance


Consumer Finance


Motor Finance


Events and Training

  • Essential Underwriting Skills – TWO DAY COURSE – SOLD OUT

    20 Feb 2018

    This course presents the essential skills that are vital in understanding the financial and non-financial risks in any lending proposition. Mastering the assessment of these risks is central to business success.

  • FCA Regulated Product Reviews – SOLD OUT

    23 Feb 2018

    The FCA’s main regulatory focus is now on whether firms have the right culture and the right products to
    deliver good outcomes for their customers.

    This course will explore the FCA’s regulatory expectations and will give delegates practical guidance and enable them to undertake effective
    product reviews.

  • Understanding how the FCA regulate consumer credit

    26 Feb 2018

    This course provides an overview of how the Financial Conduct Authority (FCA) regulates consumer credit. It also explains the journey from the old regulator (FSA) to the new one (FCA), and how this transformation has affected what supervision looks like today. It will consider what “Principles Based Regulation” is and how this will be applied to firms in the market place.

  • 2018 Annual Dinner – SOLD OUT

    27 Feb 2018

    The FLA’s Annual Dinner is the highlight of the finance and leasing industry’s social calendar and is always widely supported by the industry.

  • Understanding how the FCA regulate Financial Incentives

    28 Feb 2018

    This course considers the FCA’s expectations for regulated firms to manage their financial incentive arrangements for staff and third parties, such as intermediaries. It covers the relevant regulatory framework, considers potential sanctions which could be applied, and the recent enforcement action by the FCA.

  • Foundation course in Asset Finance – SOLD OUT

    05 Mar 2018

    The Foundation course in Asset Finance provides a comprehensive overview of the significant role played by the asset finance industry in the provision of business finance; how it is currently shaped by legal, fiscal and financial imperatives; and provides an insight into the future of the industry.

  • Consumer Law for Motor Finance Providers – SOLD OUT

    09 Mar 2018

    This one day course offers creditors an opportunity to fully understand the legal framework that governs the motor finance sector and examines in detail how legislation such as the Consumer Rights Act, Sale of Goods Act and the Supply of Goods Act define the creditors’ obligations to their consumer credit customers.

  • Effective Complaints Handling

    12 Mar 2018

    Financial services firms regulated by the FCA (including all consumer credit providers) are subject to FCAs’ Dispute Resolution Rules (DISP) for complaint handling. This course will explore regulatory expectations and best practice when dealing with disputes.

  • GDPR Essentials – SOLD OUT

    14 Mar 2018

    As firms enter the final, crucial weeks before the GDPR deadline on 25 May 2018, the FLA are running one day training courses focussing on the practical detail members will need to ensure they are compliant under the new framework.

  • Asset Finance Regulation Conference

    14 Mar 2018

    The Asset Finance half-day Regulation Conference will provide members with the latest developments on FCA regulation and look at key issues facing the asset finance sector.

  • Effective Collections Communications

    16 Mar 2018

    If IQ is intelligence quotient and EQ is emotional quotient, this course shows how powerful the two combined can become.

    This course gives participants the personal toolkit needed to communicate with customers in the collections and recoveries arena. It will also provide a clear understanding of how collection techniques have developed to ensure increased success rates and mutually beneficial solutions.

  • The Principles of Reciprocity – How is credit data accessed and shared in the UK?

    19 Mar 2018

    This is a comprehensive introductory course on how credit data is shared and accessed in the UK, including the key principles for sharing and accessing the data and the governance of these principles. It will also provide an overview of the future developments that could impact data sharing in the future.

  • Consumer Credit Litigation – A Legal Framework

    21 Mar 2018

    The regulatory framework for consumer credit is highly complex and has given rise to (and continues to give rise to) much litigation. This one day course offers lenders and those who hire goods an opportunity to fully understand the evolving regulatory framework, existing case-law and potential future trends.

  • Vulnerability Workshop

    23 Mar 2018

    This practical workshop aims to improve your knowledge, skills and confidence in working with customers who may be vulnerable. It will give you the opportunity to practice using these skills in the context of your day-to-day role.

  • Anti-Money Laundering & Financial Crime

    11 Apr 2018

    The FCA has increased its efforts to fight every aspect of financial crime: money laundering,
    terrorist financing, market manipulation and data theft.

    The market regulator expects firms to understand where the risks lie, take appropriate steps to
    combat financial crime, and react appropriately, all as part of the firm’s governance framework.

    This course illustrates this real and significant threat to our industry and demonstrates how to
    take a proactive approach to financial crime and enhance the policies, processes and
    procedures firms currently have in place.

  • Introduction to Consumer Credit – TWO DAY COURSE

    16 Apr 2018

    This introductory course offers delegates a comprehensive grounding in the key elements of consumer credit regulation. It covers the complexities of advertising and the fundamentals of documentation, including key clauses in agreements and the implications of early settlement.

  • Lease Accounting and Tax Update

    20 Apr 2018

    The focus of this course is to update delegates on recent developments in lease accounting and taxation. It is designed to provide a comprehensive understanding of the impact of
    taxation on leasing and how this has changed over recent years, and offers a useful update to your existing lease accounting and tax knowledge.

  • Introduction to Behavioural Economics for Consumer Credit Firms

    23 Apr 2018

    For the Financial Conduct Authority, Behavioural Economics is an important approach regulating the Consumer Credit Sector.

    As a result firms will need to consider to what extent the practical application of behavioural economics is embedded in their product design, distribution channels, sales strategies and internal processes to ensure that their customers’ interests are at the heart of everything they do.

    This one day course aims to introduce firms and individuals to the concept of Behavioural Economics and the role it should play in their firms.

  • Automotive Financial Crime Conference

    25 Apr 2018

    This annual event is aimed at all vehicle funders (and associated industries) and will provide topical, expert insight on current financial crime, risk and fraud issues. It will also offer delegates advice on how to minimise the impact of this kind of crime on their businesses.

  • Intermediate Leasing – THREE DAY COURSE

    30 Apr 2018 - 02 May 2018

    Designed to provide a comprehensive understanding of the leasing market (including risk, taxation, documentation, lease evaluation, risk assessment and fraud), this course follows the process of a lease from beginning to end, giving delegates a better understanding of the lessor/lessee position.

  • Technology & Systems Seminar

    03 May 2018

    The rapid increase in technology offers the asset finance and automotive industries many opportunities as well as providing them with numerous challenges. There is an expectation from businesses that their dealings with lessors are as smooth and hassle-free as their consumer purchases.

    This seminar will look at how lessors can identify what is needed to provide acceptable customer service. It will also examine the current technology landscape, consider future developments, and how to develop the right systems to satisfy customer expectations.

  • Lending Code Workshop

    03 May 2018

    The revised FLA Lending Code was published on 1 September 2017. This workshop will provide an overview of the Code’s requirements and the new standards which have been added and how the FLA will monitor compliance.

  • Treating Customers Fairly (TCF)

    09 May 2018

    This workshop uses case studies to examine the FCA’s six TCF Outcomes, how they should be
    delivered within a firm’s culture and what Management Information will be required to evidence this.

  • Understanding Fraud in Asset Finance

    14 May 2018

    Using prior instances and shared experience, this course reviews a number of likely fraud possibilities. Opportunity is taken to understand how processes and procedures can be changed to minimise exposure to fraud.

  • 2018 Spring Drinks Reception

    15 May 2018

    We are pleased to announce that the 2018 Spring Drinks Reception will take place at the King’s Fund.

  • Building Sustainable Repayment Plans for Customers in Default

    16 May 2018

    This course will help identify the customer information necessary to efficiently assess different levels of income and expenditure in order to build more effective repayment plans that are sustainable over the repayment period.

  • Operational Risk Management

    18 May 2018

    The course covers the essential aspects of operational risk management and its challenges in the financial services industry. Crucial topics such as selection and reporting of leading KRIs, demonstrating business value of risk management and the formulation of a risk appetite statement are detailed and debated. Growing topics such as information security and conduct metrics are also covered.

  • Essential Underwriting Skills – TWO DAY COURSE

    21 May 2018

    This course presents the essential skills that are vital in understanding the financial and non-financial risks in any lending proposition. Mastering the assessment of these risks is central to business success.

  • Foundation course in Asset Finance – TWO SPACES LEFT

    24 May 2018

    The Foundation course in Asset Finance provides a comprehensive overview of the significant role played by the asset finance industry in the provision of business finance; how it is currently shaped by legal, fiscal and financial imperatives; and provides an insight into the future of the industry.

  • Introduction to Asset Registration

    29 May 2018

    This one-day course provides delegates with an overview of the asset registration environment, best practice in conducting asset registration and how asset registration links through to key business functions and regulatory responsibilities.

  • The Consumer Credit Rulebook (CONC)

    05 Jun 2018

    In order to comply with the FCA regime operative since the 1st of April 2014, all employees in consumer credit firms will need to be familiar with the Consumer Credit Rulebook – (CONC), ensure compliance and understand how CONC affects the processes and procedures adopted by their company.

    Attending this one-day briefing will help attendees understand the main provisions of CONC, discuss questions of interpretation, work through some practical examples and applications, understand how CONC fits into the wider FCA Handbook and ensure their firm is fully compliant with the consumer credit rules.

  • FLA 2018 Annual Golf Day

    13 Jun 2018

    The format for this year’s event will include 18 holes of golf with a team and individual Stableford competition.

    There will be refreshments available throughout the day, including coffee and bacon rolls on arrival, and a carvery-style lunch.

  • Managing Conduct Risk

    15 Jun 2018

    A practical one day course for managers and staff who need to understand and successfully address the regulatory issues and business challenges of Conduct Risk within their sector.

  • Consumer Law for Motor Finance Providers

    03 Jul 2018

    This one day course offers creditors an opportunity to fully understand the legal framework that governs the motor finance sector and examines in detail how legislation such as the Consumer Rights Act, Sale of Goods Act and the Supply of Goods Act define the creditors’ obligations to their consumer credit customers.

  • FCA Regulated Product Reviews

    18 Jul 2018

    The FCA’s main regulatory focus is now on whether firms have the right culture and the right products to
    deliver good outcomes for their customers.

    This course will explore the FCA’s regulatory expectations and will give delegates practical guidance and enable them to undertake effective
    product reviews.

  • 2018 Christmas Drinks Reception

    04 Dec 2018

    We are pleased to announce that the Christmas Drinks Reception will take place at The Royal College of Physicians.

    This reception promises to be a great evening to celebrate the festive season with industry colleagues.