Asset Finance


Consumer Finance


Motor Finance


Events and Training

  • Intermediate Leasing – THREE DAY COURSE

    04 Sep 2017

    Designed to provide a comprehensive understanding of the leasing market (including risk, taxation, documentation, lease evaluation, risk assessment and fraud), this course follows the process of a lease from beginning to end, giving delegates a better understanding of the lessor/lessee position.

  • Treating Customers Fairly (TCF)

    12 Sep 2017

    This workshop uses case studies to examine the FCA’s six TCF Outcomes, how they should be
    delivered within a firm’s culture and what Management Information will be required to evidence this.

  • Essential Underwriting Skills – TWO DAY COURSE

    14 Sep 2017

    This course presents the essential skills that are vital in understanding the financial and non-financial risks in any lending proposition. Mastering the assessment of these risks is central to business success.

  • Building Sustainable Repayment Plans for Customers in Default

    22 Sep 2017

    This course will help identify the customer information necessary to efficiently assess different levels of income and expenditure in order to build more effective repayment plans that are sustainable over the repayment period.

  • Effective Complaints Handling

    25 Sep 2017

    Financial services firms regulated by the FCA (including all consumer credit providers) are subject to FCAs’ Dispute Resolution Rules (DISP) for complaint handling. This course will explore regulatory expectations and best practice when dealing with disputes.

  • Understanding how the FCA regulate consumer credit

    04 Oct 2017

    This course provides an overview of how the Financial Conduct Authority (FCA) regulates consumer credit. It also explains the journey from the old regulator (FSA) to the new one (FCA), and how this transformation has affected what supervision looks like today. It will consider what “Principles Based Regulation” is and how this will be applied to firms in the market place.

  • Understanding how the FCA regulate Financial Incentives

    05 Oct 2017

    This course considers the FCA’s expectations for regulated firms to manage their financial incentive arrangements for staff and third parties, such as intermediaries. It covers the relevant regulatory framework, considers potential sanctions which could be applied, and the recent enforcement action by the FCA.

  • Understanding Credit Scoring

    06 Oct 2017

    This workshop explores the basics of how credit scoring works in a modern consumer lending business – the processes, the strategy, and the decisions. With a focus is on what scorecards look like, and how to use and manage them, the workshop is non-technical and aimed at the business user or strategist.

  • The Consumer Credit Rulebook (CONC)

    09 Oct 2017

    In order to comply with the FCA regime, all employees in consumer credit firms need to be familiar with the Consumer Credit Rulebook – “CONC”, and ensure compliance with CONC

  • General Data Protection Regulation – Getting over the finishing line

    12 Oct 2017

    As the deadline for implementing the General Data Protection Regulation fast approaches, firms are now finalising their project plans to ensure all the required changes are in place on time.

    This one-day seminar provides a very practical overview of the key issues that firms will need to consider as part of updates to their internal processes and outward-facing communications.

  • Lease Accounting and Tax Update

    16 Oct 2017

    The focus of this course is to update delegates on recent developments in lease accounting and taxation. This course is designed to provide a comprehensive understanding of the impact of taxation on leasing and how this has changed over recent years.

  • Foundation course in Asset Finance – TWO DAY COURSE

    17 Oct 2017

    The Foundation course in Asset Finance provides a comprehensive overview of the significant role played by the asset finance industry in the provision of business finance; how it is currently shaped by legal, fiscal and financial imperatives; and provides an insight into the future of the industry.

  • Asset Finance Half Day Conference

    24 Oct 2017

    Digital technology has transformed how the B2C market operates. This half-day conference will look at its impact on asset finance. The programme will cover how best
    to harness digital technology for your business, the opportunities of open banking, how to deal with data security and hear from a major fintech player.

  • FCA Regulated Product Reviews

    27 Oct 2017

    The FCA’s main regulatory focus is now on whether firms have the right culture and the right products to
    deliver good outcomes for their customers.

    This course will explore the FCA’s regulatory expectations and will give delegates practical guidance and enable them to undertake effective
    product reviews.

  • Effective Collections Communications

    31 Oct 2017

    If IQ is intelligence quotient and EQ is emotional quotient, this course shows how powerful the two combined can become.

    This course gives participants the personal toolkit needed to communicate with customers in the collections and recoveries arena. It will also provide a clear understanding of how collection techniques have developed to ensure increased success rates and mutually beneficial solutions.

  • Vulnerability Workshop

    02 Nov 2017

    This practical workshop aims to improve your knowledge, skills and confidence in working with customers who may be vulnerable. It will give you the opportunity to practice using these skills in the context of your day-to-day role.

  • Understanding Fraud in Asset Finance

    03 Nov 2017

    Using prior instances and shared experience, this course reviews a number of likely fraud possibilities. Opportunity is taken to understand how processes and procedures can be changed to minimise exposure to fraud.

  • 2017 Financial Crime Conference

    09 Nov 2017

    As the FCA continues to shine a spotlight on Financial Crime, firms need to respond to an increasing array of regulatory financial crime risks and
    threats. This event will address all the key areas and risks and provide attendees with an opportunity for lively discussion and debate.

  • Consumer Credit Litigation – A Legal Framework

    13 Nov 2017

    The regulatory framework for consumer credit is highly complex and has given rise to (and continues to give rise to) much litigation. This one day course offers lenders and those who hire goods an opportunity to fully understand the evolving regulatory framework, existing case-law and potential future trends.

  • Behavioural Economics: its application to consumer finance

    16 Nov 2017

    The FCA has expressed significant interest in the implications of behavioral economics for the
    regulation of consumer finance.

    This half-day course provides a comprehensive introduction, and gives examples of how behavioural economics can be applied by firms. Its applications range from reviews of product governance to the mitigation of conduct risk.

  • Operational Risk Management

    17 Nov 2017

    Operational Risk is defined as the risk of loss resulting from inadequate or failed internal processes, people or systems. This is a comprehensive introductory course which deals with an essential area of non-financial risk management.

  • FLA Brexit Conference – What now and where next?

    20 Nov 2017

    A year and a half on from the UK’s historic decision to leave the European Union, many questions remain unanswered about what the future holds. This conference will consider the nature of the UK’s future trading relationship with the EU as well as how Brexit may impact the economy. It will examine how FLA members are adapting as well as the evolution of voters’ views since the referendum and the view from Brussels.

  • Introduction to Consumer Credit – TWO DAY COURSE

    20 Nov 2017

    This introductory course offers delegates a comprehensive grounding in the key elements of consumer credit regulation. It covers the complexities of advertising and the fundamentals of documentation, including key clauses in agreements and the implications of early settlement.

  • Consumer Law for Motor Finance Providers

    22 Nov 2017

    This one day course offers creditors an opportunity to fully understand the legal framework that governs the motor finance sector and examines in detail how legislation such as the Consumer Rights Act, Sale of Goods Act and the Supply of Goods Act define the creditors’ obligations to their consumer credit customers.

  • The Principles of Reciprocity – How is credit data accessed and shared in the UK?

    28 Nov 2017

    This is a comprehensive introductory course on how credit data is shared and accessed in the UK, including the key principles for sharing and accessing the data and the governance of these principles. It will also provide an overview of the future developments that could impact data sharing in the future.

  • 14th Annual Motor Finance Convention

    29 Nov 2017

    The FLA’s keynote motor finance event provides essential information to delegates on the
    major issues affecting the UK motor finance industry.

  • 2017 Christmas Drinks Reception

    05 Dec 2017

    We are pleased to announce that the Christmas Drinks Reception will take place at Haberdashers’ Hall.

    This reception promises to be a great evening to celebrate the festive season with industry colleagues.

  • 2018 Annual Dinner

    27 Feb 2018

    The FLA’s Annual Dinner is the highlight of the finance and leasing industry’s social calendar and is always widely supported by the industry.