Asset Finance


Consumer Finance


Motor Finance


Events and Training

  • Digital Impact on the Asset Finance Market – Half Day Conference

    24 Oct 2017

    Digital technology has transformed how the B2C market operates. This half-day conference will look at its impact on asset finance. The programme will cover how best
    to harness digital technology for your business, the opportunities of open banking, how to deal with data security and hear from a major fintech player.

  • FCA Regulated Product Reviews

    27 Oct 2017

    The FCA’s main regulatory focus is now on whether firms have the right culture and the right products to
    deliver good outcomes for their customers.

    This course will explore the FCA’s regulatory expectations and will give delegates practical guidance and enable them to undertake effective
    product reviews.

  • Effective Collections Communications – 1 SPACE LEFT

    31 Oct 2017

    If IQ is intelligence quotient and EQ is emotional quotient, this course shows how powerful the two combined can become.

    This course gives participants the personal toolkit needed to communicate with customers in the collections and recoveries arena. It will also provide a clear understanding of how collection techniques have developed to ensure increased success rates and mutually beneficial solutions.

  • Vulnerability Workshop

    02 Nov 2017

    This practical workshop aims to improve your knowledge, skills and confidence in working with customers who may be vulnerable. It will give you the opportunity to practice using these skills in the context of your day-to-day role.

  • Understanding Fraud in Asset Finance – 2 SPACES LEFT

    03 Nov 2017

    Using prior instances and shared experience, this course reviews a number of likely fraud possibilities. Opportunity is taken to understand how processes and procedures can be changed to minimise exposure to fraud.

  • Intermediate Leasing – THREE DAY COURSE

    06 Nov 2017

    Designed to provide a comprehensive understanding of the leasing market (including risk, taxation, documentation, lease evaluation, risk assessment and fraud), this course follows the process of a lease from beginning to end, giving delegates a better understanding of the lessor/lessee position.

  • 2017 Financial Crime Conference

    09 Nov 2017

    As the FCA continues to shine a spotlight on Financial Crime, firms need to respond to an increasing array of regulatory financial crime risks and
    threats. This event will address all the key areas and risks and provide attendees with an opportunity for lively discussion and debate.

  • Operational Risk Management

    10 Nov 2017

    Operational Risk is defined as the risk of loss resulting from inadequate or failed internal processes, people or systems. This is a comprehensive introductory course which deals with an essential area of non-financial risk management.

  • Consumer Credit Litigation – A Legal Framework

    13 Nov 2017

    The regulatory framework for consumer credit is highly complex and has given rise to (and continues to give rise to) much litigation. This one day course offers lenders and those who hire goods an opportunity to fully understand the evolving regulatory framework, existing case-law and potential future trends.

  • Managing Conduct Risk

    14 Nov 2017

    A practical one day course for managers and staff who need to understand and successfully address the regulatory issues and business challenges of Conduct Risk within their sector.

  • Behavioural Economics: its application to consumer finance

    16 Nov 2017

    The FCA has expressed significant interest in the implications of behavioral economics for the
    regulation of consumer finance.

    This half-day course provides a comprehensive introduction, and gives examples of how behavioural economics can be applied by firms. Its applications range from reviews of product governance to the mitigation of conduct risk.

  • FLA Brexit Conference – What now and where next?

    20 Nov 2017

    A year and a half on from the UK’s historic decision to leave the European Union, many questions remain unanswered about what the future holds. This conference will consider the nature of the UK’s future trading relationship with the EU as well as how Brexit may impact the economy. It will examine how FLA members are adapting as well as the evolution of voters’ views since the referendum and the view from Brussels.

  • Introduction to Consumer Credit – TWO DAY COURSE

    20 Nov 2017

    This introductory course offers delegates a comprehensive grounding in the key elements of consumer credit regulation. It covers the complexities of advertising and the fundamentals of documentation, including key clauses in agreements and the implications of early settlement.

  • Consumer Law for Motor Finance Providers

    22 Nov 2017

    This one day course offers creditors an opportunity to fully understand the legal framework that governs the motor finance sector and examines in detail how legislation such as the Consumer Rights Act, Sale of Goods Act and the Supply of Goods Act define the creditors’ obligations to their consumer credit customers.

  • Cyber Security Awareness

    24 Nov 2017

    This course provides delegates with a thorough understanding of cyber security as well as the associated threats, risks and different mitigation strategies. Cyber security concepts are demystified and the risks are normalised using live demonstrations, case studies, and explanations of jargon and technical terms.

  • The Principles of Reciprocity – How is credit data accessed and shared in the UK?

    28 Nov 2017

    This is a comprehensive introductory course on how credit data is shared and accessed in the UK, including the key principles for sharing and accessing the data and the governance of these principles. It will also provide an overview of the future developments that could impact data sharing in the future.

  • 14th Annual Motor Finance Convention

    29 Nov 2017

    The FLA’s keynote motor finance event provides essential information to delegates on the
    major issues affecting the UK motor finance industry.

  • 2017 Christmas Drinks Reception

    05 Dec 2017

    We are pleased to announce that the Christmas Drinks Reception will take place at Haberdashers’ Hall.

    This reception promises to be a great evening to celebrate the festive season with industry colleagues.

  • The Senior Managers & Certification Regime – What you need to know

    07 Dec 2017

    Implementing the Senior Managers and Certification Regime (SMCR) by the end of December 2018 will be one the biggest regulatory changes affecting consumer credit and mortgage firms. The new regime will impact nearly all staff within financial services organisations, from the most senior managers through to front-line and administrative staff.

    This one day seminar will provide a very practical overview of the key functions and processes firms will need to have in place.

  • 2018 Annual Dinner

    27 Feb 2018

    The FLA’s Annual Dinner is the highlight of the finance and leasing industry’s social calendar and is always widely supported by the industry.

  • 2018 Spring Drinks Reception

    15 May 2018

    We are pleased to announce that the 2018 Spring Drinks Reception will take place at the King’s Fund.

  • FLA 2018 Annual Golf Day

    13 Jun 2018

    The format for this year’s event will include 18 holes of golf with a team and individual Stableford competition.

    There will be refreshments available throughout the day, including coffee and bacon rolls on arrival, and a carvery-style lunch.