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Motor Finance


Lending Code Workshop

The revised FLA Lending Code was published on 1 September 2017. The Code sets standards of
good practice in consumer lending. It provides assurance to customers that they can buy with
confidence from full members of the FLA. All full members must comply with the Code and should have internal monitoring procedures in place to ensure that compliance with the Code is maintained.

This workshop will provide an overview of the Code’s requirements and the new standards which have been added and how the FLA will monitor compliance.

Who should attend?
This workshop will be of interest to Code Compliance Officers and staff responsible for legal and compliance issues, credit intermediaries and brokers, and those who deal with complaints from customers.