Asset Finance

Consumer Finance

Motor Finance

Asset Finance Best Practice Conference (2017)

13.30 Registration and coffee

14.00 Chairman’s opening remarks
Ian Isaac, Managing Director, Lombard Sales, Asset Finance

14.05 Assessing management culture
• How to effectively review management culture.
• How to develop an action plan post review.
Suchitra Nair, Director, EMEA Centre for Regulatory Strategy, Deloitte

14.35 Feedback from FLA Best Practice focus group
• Members’ views on what good customer outcomes look like.
• Suggestions from members on next steps to ensure best practice.
Jo Davis, Partner, Locke Lord

15.05 Coffee break

15.30 Compliance up date from the National Association of Commercial Finance Brokers
• Progress on the adoption of NACFB Minimum Standards.
• Summary of Key Findings from reviews undertaken.
• Future Plans for continuation of support for Brokers.
Norman Chambers, Deputy CEO, NACFB

16.00 Psychology and the economics of compliance
• Incentives and traditional economic models of compliance.
• How insights from psychology change our understanding of compliance decisions.
• What firms and regulators can do in response.
Christopher Pickard, Economic Insight Limited

16.30 Chairman’s summing up

16.45 Ends