Asset Finance

Consumer Finance

Motor Finance

FCA Regulated Product Reviews – February 2018

Registration from 09.30 – Start 10.00. Finish 13.00

Welcome, introductions and objectives

New Regulatory Landscape
• The focus on culture & governance
• The FCA Business Plan 2016/7
• The meaning of “Conduct Risk”
• What is “Product Risk”?
• Product Risk and consumer outcomes
• The consequences of trading with Product Risk

Product Reviews
• What is a Product Review?
• What the objectives are of a Product Review
• Managing Product Risk via Product Reviews
• When, why and how often a Product Review is needed

Key steps before Undertaking a Product Review
• Assessing business models and culture
• Reviewing commercial and contractual relationships
• Valuing management governance, systems and controls
• Making a Product Risk Assessment
• Mapping and information gathering

Undertaking a Product Review
• Key issues and pitfalls
• Scoping
• Assessment and “Customer Challenge”
• Decisions
• Implementation
• Product Review outcomes

Questions and Group Discussion followed by summary and conclusions