What is the FLA Lending code?

The FLA’s Lending Code sets out standards of good practice for the consumer finance industry. It is intended to reassure anyone who applies for finance from FLA members that they are doing business with a reputable organisation. The code has been helping to resolve consumer complaints since 1992, and an updated version was approved at the FLA’s AGM in 2021.

All frequently asked questions

Become a member

What are the benefits of becoming an FLA Member?