Post Insurance Distribution Directive (IDD) all firms must ensure that all their staff, at any level who are engaged in any insurance distribution activity, have the specified knowledge and
competency for general insurance distribution as set out in the FCA Handbook at SYSC 28. This specified knowledge and competency must be supported by at least 15 hrs of training (courses, online and mentoring).
The FCA Required Knowledge and Competency Foundation Training Course is aimed at ensuring that all your staff, from CEO to the most junior, have a full oversight and
understanding of the specified knowledge and competency requirements – The Course also covers the knowledge which staff will require shortly under the extended SM&CR.