Programme: 2019 Annual Motor Finance Convention

9:00 Registration and coffee

9:45 Welcome and opening remarks

Joe Crump, Honda Financial Services

10:00 UK economic, car buyer and motor finance insights
• The current UK economy and car buyer market
• Insights into the car buyer journey and finance process
• Changing ownership models and future access to cars
Nick King, Auto Trader

10:30 FCA Expectations of the motor finance market
• Outputs from the FCA’s work on motor finance
• Overview of expectations of lenders
• Consultation for new rules on commission and disclosure
Richard Sutcliffe, FCA

11:00 Financing a low carbon future
• Challenges for moving to low carbon
• The role of lenders in facilitating the change
• Developing total cost of ownership information for consumers
Andy Eastlake, Low Carbon Vehicle Partnership

11:30 Refreshments

12:00 Implementing an effective intermediary oversight model
• Overview of FCA oversight expectations
• Developing an oversight model
• Future solutions
Sean Kulan, Huntswood
Phillip Ring, CGI

13:00 Managing oversight: the retailer perspective
• Retailer systems and controls to ensure FCA compliance
• Challenges for retailers in responding to lender oversight practices
• Suggestions for change
Karen Wagstaffe, Sytner Group

13:30 Lunch

14:30 Future threats and opportunities for motor finance providers
• The current global motor finance landscape
• Trends and expectations of the future
• Threats and opportunities for credit providers
Nathan Thompson, Deloitte

15:00 People strategies
• Diversity and inclusion
• Professionalising the workforce through apprenticeships and training
• Health and wellbeing
Gill Thomas, ENEI
Steve Whitton, SSW Associates
Matt Wigginton, BEN

16:00 Closing remarks

16:15 Conference closes

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