Finance & Leasing AssociationPROGRAMME
Start 10.00 – 13.00 Finish (both days)
Introduction
- Layout and where to find what you need when you need it
- Principles for Businesses – how do they interact with CONC?
- How different are the new rules from earlier OFT Guidance?
- Where do firms need to focus their attention?
Conduct of Business Standards
- CONC 2 - Responsibility for Agents and Third Parties; delegating responsibility for compliance
Pre-Contractual Disclosure and assessing creditworthiness
- CONC 3 - Financial Promotions
- Commissions & Status Disclosure
- Entering into the Agreement
- Considering Applications for Credit or Hire: Creditworthiness and Affordability
Group Exercise
During the Lifetime of an Agreement
- Increasing the Amount of Credit or Credit Limit, Appropriation of Payments Received from Borrowers, Transfer/Assignment, and Business Practices
- Credit reference agencies and notices of correction
- Second Charge Lending
- Cancellation rights under distance contracts
- Guidance on Sections 77 to 79 of the CCA
Helping Customers in Financial Difficulty
- CONC 7 - arrears, default and recovery
Group Exercise
Summary and conclusions
