Finance & Leasing AssociationLynne works as an independent consultant within the Financial Services sector providing regulatory advisory support. Lynne specialises in the interpretation of FCA regulation and the impact on people. This includes the design and development of training & competence frameworks, the Senior Managers and Certification Regime (SM&CR), managing conduct risk, treating customers fairly and developing culturally aligned pragmatic policies and processes. With a proven track record in operational HR and L&D Lynne recognises the need to ensure solutions are easy to understand and effective.
Lynne has provided consultancy support on T&C scheme design and implementation, diversity and inclusion, the EU Insurance Distribution and Mortgage Credit Directives, Conduct Risk development, HR performance management practices, target operating models and the design of associated training.
Lynne has over 20 years’ experience in Financial Services within a variety of roles in the Retail sector before moving into the world of consulting. The range of senior roles included Sales, T&C, L&D and Operational Leadership. During this time Lynne was responsible for successfully delivering a range of key regulatory initiatives including a strategic Group T&C Programme, SM&CR, S166 remedial actions and the Mortgage Market and Retail Distribution Reviews to name but a few!"
