Culture Measurement & Reporting

This in-person course, to be held at the FLA offices in Ironmonger Lane, London, explains how the introduction of the Senior Managers and Certification Regime (SMCR) requires firms to demonstrate the quality of their behaviour to the FCA. Without regulatory guidance as to what an audit of a firm’s culture might include, or an agreed standard, firms are currently exploring a wide range of prototype dashboards.

This workshop provides a unique opportunity for FLA members to discover what a ‘culture audit’ needs to include, and to compare the different approaches other firms are taking. It will look at how to identify and track culture credibly, and which indicators are most effective.

The training will cover:

• What the FCA deems acceptable and unacceptable cultures (in the Boardroom, in business lines, and in compliance functions);
• Practical examples of indicators used to measure and incentivise a culture of good conduct and compliance;
• Finding new ways to report what good culture looks like;
• How to be better prepared to assemble the right set of culture measurement tools for your firm.